Contact us

If you have any queries, or require any additional information, please contact us.

Customer Solutions

1300 783 520 within Australia


1300 369 905 within Australia

Hours of operation

Monday to Friday - 8:00am to 9:00pm

Saturday - 8:00am to 8:00pm

Sunday - 8:30am to 8:00pm

Australian Eastern Standard Time (AEST).

Write to us

Latitude Infinity Rewards Visa Customer Solutions

GPO Box 940

Melbourne VIC, 3001

Lost and stolen cards - 24 hours every day

1300 783 520 within Australia

+61 1300 783 520 from overseas

Latitude Infinity Rewards

1300 783 520

Please help us improve our service to you.

We know that sometimes things don't go as well as they should and problems arise. If this happens to you please let us know so we can fix the problem.

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